TruGreen Lawn Care - Lawn Maintenance Services in Mineola, NY

TruGreen Lawn Care

Overview

About

Location

Reviews

Overview

+1 631-924-7200
www.trugreen.com
332 Sagamore Ave, Mineola, NY 11501, USA
Hours

Monday 7:30 AM - 10:00 PM

Tuesday 7:30 AM - 10:00 PM

Wednesday 7:30 AM - 10:00 PM

Thursday 7:30 AM - 10:00 PM

Friday 7:30 AM - 10:00 PM

Saturday 8:30 AM - 8:00 PM

Sunday Closed

TruGreen Lawn Care Introduce

TruGreen Lawn Care, located at 332 Sagamore Ave, Mineola, NY 11501, provides various lawn care services to local residents. As a provider of "Lawn Care Services Near Me," they offer treatments such as aeration and overseeding, aiming to maintain and improve lawn health.

However, recent customer reviews highlight significant concerns regarding the quality and consistency of their services. Several customers have reported property damage during service visits, including damage to fences, siding, and gutter downspouts. Additionally, there are complaints about missed services, particularly overseeding, and difficulties in resolving customer issues.

Key service offerings include:

Lawn aeration.
Overseeding.
General lawn treatments.

Customer feedback indicates the following issues:

Property damage during service.
Missed services, specifically overseeding.
Difficulties in resolving customer complaints.
Concerns about lawn health despite treatments.

While TruGreen Lawn Care offers standard lawn care services, potential customers should be aware of the reported issues with property damage and service consistency. Some customers have expressed frustration with the company's responsiveness to complaints and the effectiveness of their lawn treatments. While some managers have attempted to remedy the situation, the overall customer experience has been mixed.

For inquiries, you can contact TruGreen Lawn Care at (631) 924-7200 or +1 631-924-7200. Due to the reported issues, it is advised that potential customers carefully consider their options and seek additional information before engaging their services.

Location

Reviews

Aug 19, 2024

This is my second year using TruGreen. I don’t think I will be using them for a third. This year when they came to aerate and overseed my lawn, they damaged my property. Looks like they ran over and bumped into things on my property with their aerator machine. They put a decent hole in my fence. They cracked the corner of the siding on my house. And they broke my plastic gutter down spouts. To add insult to injury, they didn’t even do the overseeding part. Which by the way is the second year in a row they skipped over doing the over seeding. I had to call them to get them to come back to do the seeding. Which I have to do again this year with them. Plus getting them to pay for the damage done to my property. I’m sure there are other companies out there where I won’t have these headaches. Update: I had called to register a complaint. The person I spoke to took down all my info and said that this would escalated to a manger and expect to hear from them on Monday. No one has reached out to me yet…. Update: A manager called me back and was very apologetic. She assured me they will address the issue.
Aug 18, 2024

Good afternoon, I have now paid almost 800 dollars this year! annd my lawn it’s the absolute worse its ever been! It does not matter what is wrong , right or different about my grass. I have typical bluegrass sod installed 3 years ago. Last year my lawn was perfect. Either you take care of my lawn or I am stopping payment Immediately! If its fungus, fix it!!
Oct 11, 2024

I'm Very satisfied with the progress of my lawn since using TruGreen... it takes a few seasons to correct and progress a cosmetic lawn.. I'm finally at the cusp...
Mar 28, 2024

Andrew from TruGreen has been a great in helping in the recovery of my Cherry Skip Laurels. His knowledge and professionalism has saved me thousands in replacement costs.
Oct 04, 2023

SUCH A SCAM!!! Terrible experience!!! I just canceled my subscription after only one visit! I always take care of my lawn by myself and use weed killer. There was a weed that I couldn't identify or kill. It was destroying my lawn! TruGreen came and put down some "common" weed killer and never told me what the weed was. Common weed killer won't kill this weed! This is why I hired them in the first place! They also said that my lawn was in good condition and that I didn't have any lawn-damaging insects. I called them and they said they would come back today to adress the weed issue. Yesterday, I decided to pull on some sections of my lawn and found many Grubs! Last I checked, Grubs were lawn-damaging insects! Total morons! These people don't know their business! This is obvious! The Grubs would have eaten all my lawn if "I" didn't do "their job" and simply pull on the grass! I was waiting for them to come today and they never showed up. I called and they told me that they rescheduled the visit for one week from today, and they never even told me! What a joke! NEVER HIRE THESE PEOPLE! IF YOU WANT SOMETHING DONE RIGHT, DO IT YOURSELF!!! This TruGreen branch was the Mineola, N.Y. branch on Long Island.

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Aug 19, 2024

This is my second year using TruGreen. I don’t think I will be using them for a third. This year when they came to aerate and overseed my lawn, they damaged my property. Looks like they ran over and bumped into things on my property with their aerator machine. They put a decent hole in my fence. They cracked the corner of the siding on my house. And they broke my plastic gutter down spouts. To add insult to injury, they didn’t even do the overseeding part. Which by the way is the second year in a row they skipped over doing the over seeding. I had to call them to get them to come back to do the seeding. Which I have to do again this year with them. Plus getting them to pay for the damage done to my property. I’m sure there are other companies out there where I won’t have these headaches. Update: I had called to register a complaint. The person I spoke to took down all my info and said that this would escalated to a manger and expect to hear from them on Monday. No one has reached out to me yet…. Update: A manager called me back and was very apologetic. She assured me they will address the issue.

Aug 18, 2024

Good afternoon, I have now paid almost 800 dollars this year! annd my lawn it’s the absolute worse its ever been! It does not matter what is wrong , right or different about my grass. I have typical bluegrass sod installed 3 years ago. Last year my lawn was perfect. Either you take care of my lawn or I am stopping payment Immediately! If its fungus, fix it!!

Oct 11, 2024

I'm Very satisfied with the progress of my lawn since using TruGreen... it takes a few seasons to correct and progress a cosmetic lawn.. I'm finally at the cusp...

Mar 28, 2024

Andrew from TruGreen has been a great in helping in the recovery of my Cherry Skip Laurels. His knowledge and professionalism has saved me thousands in replacement costs.

Oct 04, 2023

SUCH A SCAM!!! Terrible experience!!! I just canceled my subscription after only one visit! I always take care of my lawn by myself and use weed killer. There was a weed that I couldn't identify or kill. It was destroying my lawn! TruGreen came and put down some "common" weed killer and never told me what the weed was. Common weed killer won't kill this weed! This is why I hired them in the first place! They also said that my lawn was in good condition and that I didn't have any lawn-damaging insects. I called them and they said they would come back today to adress the weed issue. Yesterday, I decided to pull on some sections of my lawn and found many Grubs! Last I checked, Grubs were lawn-damaging insects! Total morons! These people don't know their business! This is obvious! The Grubs would have eaten all my lawn if "I" didn't do "their job" and simply pull on the grass! I was waiting for them to come today and they never showed up. I called and they told me that they rescheduled the visit for one week from today, and they never even told me! What a joke! NEVER HIRE THESE PEOPLE! IF YOU WANT SOMETHING DONE RIGHT, DO IT YOURSELF!!! This TruGreen branch was the Mineola, N.Y. branch on Long Island.